Privacy Policy

1. Information We Collect

We collect personal information only when you voluntarily provide it through our contact form. This may include:

• Name: To personalise our communications with you.
• Email Address: To respond to your enquiries or send updates if you opt in.
• Subject and Message: The content of your enquiry or feedback.

We do not use tracking cookies, web beacons, or other tracking technologies to collect data automatically.

2. How We Use Your Information

We use information you provide for the following purposes:

• Responding to Enquiries: To address your questions submitted via the contact form.
• Improving Services: To analyse feedback and enhance our website and user experience.
• Email Notifications: An automated email notification is sent to our team when a message is submitted. This uses standard PHP mail() functions on our hosting server.

We do not use your information for automated profiling or marketing without your explicit consent.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in these cases:

• Service Providers: Trusted providers (hosting, email) who agree to keep your data confidential.
• Legal Requirements: If required by law or valid requests from public authorities.
• Business Transfers: In the event of a merger or acquisition, with prior notice to you.

4. Retention of Your Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined here. Contact form submissions are kept for correspondence records. You may request deletion at any time by contacting us, and we will delete your data unless we are required by law to retain it.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates to inaccurate information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from any communications at any time.

To exercise any of these rights, please contact us via our Contact page.

6. Security of Your Information

We take reasonable measures to protect your personal information, including encrypted database storage and secure hosting practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We will notify you promptly if we become aware of any data breach affecting your information.

7. Children's Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will promptly delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Links to Other Websites

Our website may contain links to third-party websites such as engineering standards bodies, reference documentation, or social media platforms. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will announce significant changes via a notice on our website before they take effect. The update date shown at the top of this page will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our Contact page. We aim to respond within 24 hours on weekdays.